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Terms & Conditions

These Terms and Conditions govern your use of the website operated by Wealden IT ("we", "us", "our") and the purchase of IT-related products ("Products"). By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, please do not use our website.

1. General Information

Wealden IT is a supplier of IT-related products, including hardware, software, accessories, and other technology solutions. Our website provides an online platform for browsing, purchasing, and shipping IT products.

2. Orders and Acceptance

  • Placing an Order: By submitting an order through our website, you offer to purchase the selected Products at the prices stated on the site, subject to availability and our acceptance of the order.
  • Order Confirmation: Once you place an order, we will send you an order confirmation email, but this does not constitute an acceptance of your order. We reserve the right to accept or reject your order for any reason, including availability or payment issues.
  • Price and Payment: All prices are listed in [currency] and are subject to change without notice. Payment must be made in full at the time of order. We accept [list accepted payment methods] for transactions.

3. Shipping and Delivery

  • Shipping: All orders will be shipped within 48 hours of receiving the order. Delivery times will vary based on the shipping method and destination. Estimated delivery is 3-5 business days, but this is not guaranteed.
  • Shipping Fees: Shipping costs are calculated at checkout and vary based on the shipping address and method selected.
  • Risk of Loss: Wealden IT is not responsible for any loss, damage, or theft of Products during transit once they are shipped.

4. Product Availability

  • Stock Levels: Wealden IT makes every effort to ensure that our products are in stock and available for immediate purchase. However, stock levels may change, and there may be occasions where a product is unavailable after an order is placed. In such cases, we will inform you and either offer a substitute product or issue a refund.
  • Product Descriptions: Wealden IT strives to ensure that product descriptions and images are accurate. However, we do not guarantee that the website content is error-free or complete. Colours and product details may vary slightly from what is shown on the website.

5. Returns and Refunds

  • Returns Policy: If you are not satisfied with your purchase, you can return it within 7 days of delivery. The product must be unused, in its original packaging, and in resaleable condition.
  • Refunds: Once the returned product is received and inspected, we will issue a refund to your original payment method, excluding any shipping costs unless the product was faulty or damaged upon arrival.
  • Faulty Products: If your product is defective or damaged, please contact our customer service team immediately. We will either replace the item or offer a refund.

6. Account Registration and Security

  • Account Creation: You may be required to create an account to place an order on our website. You are responsible for providing accurate, complete, and current information during registration.
  • Password and Account Security: You are responsible for maintaining the confidentiality of your account login details. If you believe your account has been compromised, you should notify us immediately to prevent unauthorized access.

7. Intellectual Property

  • Copyrights and Trademarks: All content on this website, including text, graphics, logos, images, and software, is the property of Wealden IT or its licensors and is protected by copyright and trademark laws. You may not copy, distribute, modify, or use any of this content without prior written permission from Wealden IT.
  • User-Generated Content: If you submit any reviews, comments, or other content on our website, you grant Wealden IT a non-exclusive, royalty-free license to use, modify, and display that content in connection with our business.

8. Prohibited Uses

You agree not to use the website for any illegal, harmful, or unauthorized activities, including but not limited to:

  • Violating any local, state, or international laws.
  • Engaging in fraudulent activities, such as placing false orders.
  • Interfering with the proper functioning of the website or server.

9. Limitation of Liability

Wealden IT will not be liable for any damages arising from your use of the website or the purchase of products, including but not limited to indirect, incidental, or consequential damages. Our liability will be limited to the total amount paid by you for the Products in question.

10. Indemnification

You agree to indemnify and hold harmless Wealden IT, its employees, directors, and affiliates from any claims, losses, or damages (including legal fees) arising out of your use of the website or violation of these Terms and Conditions.

11. Privacy Policy

Your use of the website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

12. Changes to Terms and Conditions

Wealden IT reserves the right to update, modify, or change these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the updated date will be reflected at the top of the document. Please review this page periodically to stay informed of any updates.

13. Governing Law

These Terms and Conditions will be governed by and construed in accordance with the laws of [insert applicable jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in that jurisdiction.