Privacy Policy
At Wealden IT, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or make purchases through our platform.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, billing and shipping address, and payment details.
- Order Information: We collect details about the products you purchase, including the items, quantity, and pricing.
- Usage Data: This includes information on how you interact with our website, such as IP address, browser type, pages visited, and time spent on our site.
- Cookies: We use cookies to enhance your browsing experience. These cookies help us understand your preferences and improve our site’s functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders (including shipping and customer service).
- To communicate with you regarding your order, provide updates, and respond to inquiries.
- To personalize your experience on our website and recommend products based on your preferences.
- To improve our website and services by analysing how customers use our site.
- To comply with legal obligations such as tax requirements or security needs.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us in processing orders, delivering products, and improving our services. These providers are contractually obligated to protect your information and may only use it for the purposes for which it was provided.
We may also disclose your information if required by law or to protect the rights, property, or safety of Wealden IT, our customers, or others.
4. Data Security
We use a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access or disclosure. However, no method of online transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we update or correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data, subject to certain legal limitations.
- Opt-Out of Marketing: You may opt out of receiving promotional emails from us at any time by following the "unsubscribe" link in the email or by contacting us directly.
To exercise any of these rights, please contact us at [Insert Contact Information].
6. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve the functionality of our website and your browsing experience. Cookies are small files stored on your device that allow us to recognize you and remember your preferences.
You can choose to disable cookies through your browser settings. However, please note that this may affect the functionality of certain parts of our website.
8. Changes to this Privacy Policy
Wealden IT reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the policy. We recommend that you review this policy periodically to stay informed of how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: info@wealdenit.com
- Phone: 01825 603605
- Mailing Address: Wealden IT, 45 Regency Close, Uckfield, East Sussex. TN22 1DS